Marketing & Sales Systems · Rio Grande Valley, TX

Rio Grande Valley web design & digital marketing

We build the websites, ads and follow-up that bring buyers in — then we fix what happens after the phone rings. Most businesses aren't short on leads. They're short on a process that catches them.

Edinburg, TXWebsites · Ads · CRMSales process & trainingHablamos español
Trae Sepulveda, founder of BLK PHNX Marketing
What we do

Three jobs. In order.

Every business we work with needs at least one of these. Most need all three, and they only work in this sequence — there's no point buying more traffic if nobody answers the phone.

One

Get found

A site that loads fast, says what you actually do, and shows up when someone in your market goes looking.

  • Website design & build
  • Local SEO & Google Business Profile
  • Google & Facebook ads
  • Landing pages for offers
All services →
Two

Answer faster

The first business to a real conversation usually wins the deal. We make sure that's you — nights and weekends included.

  • Instant lead response
  • Follow-up by text, email & call
  • Missed-call text-back & AI answering
  • CRM setup and clean-up
All services →
Three

Keep them

The cheapest sale you'll make this month is to someone who already bought from you once.

  • Google review management
  • Social media management
  • Win back past customers
  • Monthly revenue reporting
All services →
A–Z Business Development

Where the money actually goes

Four leaks show up on almost every sales floor we walk. None of them appear on a marketing report. All of them appear in the sales numbers.

Leak 01

The lead sits.

A buyer fills out a form and waits an hour for a call. By then they've filled out two more. The first business to a live conversation usually wins, and it usually isn't you.

Leak 02

Two calls and quit.

Most salespeople stop after the second attempt, while many deals need several more touches to close. The pipeline isn’t dry — it’s abandoned.

Leak 03

The CRM is a graveyard.

Half-logged notes, dead statuses, deals parked in stages nobody reviews. If the manager can't see the truth in the CRM, they can't coach to it.

Leak 04

Nobody owns the miss.

When a lead goes cold there's no name attached and no conversation on Monday. Accountability isn't a personality trait — it's a process, or it doesn't exist.

Built for

Industries we know.

Anything high-ticket, where a person still has to pick up the phone to close it.

How we work

It starts with understanding your business. Everything else follows from that.

Ads, websites, and software are the easy part. What actually moves your bottom line is knowing where your business is losing money and why. That's why the most important hour we spend together is the first one.

01

Discovery

Book a call online, or meet in person — at your location or somewhere convenient for both of us. We learn how your business actually runs:

  • Where your bottlenecks are and where money is leaking
  • Your operating procedures, and how your team works day to day
  • Your current marketing: what's running, what it costs, what it produces
  • How your sales team handles the leads that come in, and how fast
  • How your website and search visibility perform
  • What your social media presence looks like
The centerpiece
02

The plan

We come back with a plan built around one goal: revenue and return for the owner. Not activity, not vanity numbers. You review it and approve it.

You approve
03

We run it

Once the plan is approved, you let us execute it as designed. Strategies only work when they're carried out the way they were built, so this is the one thing we ask of every client. In return, you get clear, regular reporting on what's working and what it's producing.

Regular reporting
04

An ongoing partnership

After launch we stay on it: refining, reporting, and adjusting as your business grows. The goal is a long-term relationship, not a one-time project.

Long term
Book your discovery call Prefer to meet in person? Call (210) 683-9542
Recent work

Sites we’ve shipped

Three businesses, each with a different problem to solve.

Homepage of the Angelic Functional Medicine & Spa website

Angelic Functional Medicine & Spa

Service menu, practitioner credibility and online booking in one flow.

Homepage of the GMWJCB heavy equipment dealer website

GMWJCB

Heavy equipment inventory built for buyers who arrive already knowing the spec.

Homepage of the Pronto Test Labs website

Pronto Test Labs

Fast, plain-language service pages for a business people find under pressure.

Who’s behind it

I ran the desk before I built the ads.

I'm Trae Sepulveda. Before I started BLK PHNX, I was a BDC director — the person responsible for what happens to a lead after it comes in. I've sat in the chair you're sitting in, watching good leads go cold between the form fill and the follow-up call.

That's an unusual place to come at marketing from, and it's why we work in the order we do. Plenty of agencies will happily sell you more traffic. Fewer will tell you your ad spend is fine and the problem is that nobody called back until Tuesday.

"Marketing gets them to raise their hand. Everything after that is a process — and a process can be taught."
Based inEdinburg, Texas
BackgroundFormer BDC director
ServingRio Grande Valley, San Antonio & remote
LanguagesEnglish · Español
Questions

What owners ask us

What does BLK PHNX Marketing do?
We build websites, run search and social marketing, and set up the follow-up systems — instant response, CRM, missed-call text-back — that turn inquiries into customers. For businesses with a sales team, we also rebuild the sales process through our A–Z Business Development program.
Where are you located?
Our office is at 230 Conquest Blvd Suite J in Edinburg, Texas. We work with businesses across the Rio Grande Valley and beyond, in person or online.
How much does a website cost?
Simple static sites start at $500, and dynamic, multi-page sites with basic automations start at $1,500. Our pricing page updates as you pick features. If you want to build it yourself, our guided session is $50.
Why do you start with a discovery call?
Because the plan depends on how your business actually runs — where leads come from, how fast they are answered, and where they are lost. Without that, any recommendation is a guess.
Do you work in Spanish?
Yes. Hablamos español, and we build bilingual websites and follow-up for Valley businesses.
Get started

Let's talk about your business

A discovery conversation first — what you're spending, what's coming in, and what happens to it after it does. If there's nothing to fix, we'll tell you that.

Office230 Conquest Blvd Suite J
Edinburg, TX 78539
HoursMon–Fri 9–7 · Sat 12–4
Book your discovery call